Camp Fees & Refund Policy

Fees are different for each camp program and session. Please refer to the camp brochure, or the Program Dates & Fees section for each camp:

Bothin Programs Dates & Fees

Camp Metro Programs Dates & Fees

Deer Lake Programs Dates & Fees

Skylark Ranch Programs Dates & Fees

Sugar Pine Programs Dates & Fees

Deposits

The deposit will not be refunded after camp registration is confirmed. A $100 deposit is required for each camp and session registration submitted. For questions on this policy, contact the Council Registration Department at happycamper@girlscoutsnorcal.org.

Payment of Fees

The balance of the camp fee is due three weeks before the opening day of the confirmed camp session. The total camp fee may be paid at any time prior, including at the time of registration. Online payments may be made by credit card or debit card. Payments may also be made by mail or in person by check, money order, credit card or debit card. A $35 service charge will be made on all returned checks. NOTE: A camper will be cancelled from a program if payment is not received by the three week due date. If your registration is cancelled you will be sent a notification.

Payment instructions will be included on the receipt you receive with your registration and confirmation. Even if you did not register online, you can manage your payments online. Please review your receipt carefully and follow the instructions provided.

TO MAKE ADDITIONAL PAYMENTS:

1. Go to Double Knot Online Registration System and click on the Client Logon Link
2. Obtain your User ID and Password by selecting the Click Here if you have forgotten your User ID or Password Link
3. Enter the email address you used to register and click the Send Password button. Your User ID and Password will be emailed to this address
4. Logon to the Double Knot Online Registration System with the User ID and Password emailed to you
5. Select the View Registrations link to see the events for which you have registered     6. Depending on your profile you may need to first click on the My Information link before seeing View Registrations
7. Select the View Details link for the resgitration you want to make a payment for
8. Click on the Update or Payment button as necessary at the bottom of the page.

Cancellations

To cancel a registration or a waitlist spot, send an email or written notification to happycamper@girlscoutsnorcal.org or fax to 408-287-8662. To receive a refund of the registration fees paid less the deposit, a notice of cancellation must be received three weeks prior to the first day of the camp session for which the cancellation is being made.

Special Fees

If your camper resides inside the Girl Scouts of Northern California boundaries (Alameda, Butte, Contra Costa, Del Norte, Glenn, Humboldt, Lake, Marin, Mendocino, Napa, Santa Clara, San Francisco, San Mateo, Shasta, Siskiyou, Solano, Sonoma, Tehema, and Trinity Counties), but was not a registered Girl Scout in the 2009/2010 registration year (starts October 2009), there will be an additional $12 membership fee.

If your camper resides outside of the Girl Scouts of Northern California boundaries, an additional $50 fee will be added to her camper fee. This additional fee also covers a portion of the indirect costs relating to camp operations, which are subsidzed by the Council. It also covers Girl Scout registration if she is not already registered.

Refund Policy

Full refund: If your selected camp session(s) is full and no alternative can be found or if the financial aid amount requested is not fully granted, the total amount will be refunded.

Partial refund: The balance of the camp fee, less the deposit, will be refunded ONLY IF:

• Family plans change and the camper can no longer attend. In this case written notification must be received three weeks before the opening date of the confirmed camp session;
• The camper does not attend due to illness or injury. A letter from a physician must accompany the refund request;
• The camper is sent home from camp due to illness or injury occurring at camp. Refunds are prorated in such cases and will not be made for less than half the camp session and will be made only at the written request of the parent / guardian.

No refunds will be made if the camper does not attend her camp program or leaves early for any other reason, even if her space is filled by another participant. Make refund requests no later than August 20, 2010 to the Girl Scouts of Northern California.

Financial Aid

For Information on Financial Assistance, please click here.

Contact Us

If you have any questions, please call or email. Please click here for contact information.